Conflict - Pre Escalation: Strategies for Preventing Conflict Escalation
Event Details
Are you tired of simple disagreements spiraling into major conflict? They don't have to.
In our interactive lunch & learn, "Conflict PRE-Escalation: Strategies for Preventing Conflict Escalation," you will learn how to spot the early warning signs and confidently navigate tense situations before they escalate. You'll walk away with practical skills that keep small issues from becoming big problems, helping you maintain productive and positive relationships.
Key Takeaways:
- Identify conflict early to enable a proactive management approach
- Understand and practice the power of perspective-taking
- Learn to recognize and navigate competing priorities within a team or workplace
- Walk away with practical tips preventing conflict escalation that you can begin using today
COST: PEP - FREE | Member - $25.00 | Non Member - $49.00
For More Information:
Instructed By:
Brandon Mathis - Director, Customer Success Onboarding and Enablement - Grace Hill
Brandon Mathis is Director of Customer Success Onboarding & Enablement with Grace Hill. He has worked in the multifamily housing industry for nearly 30 years in various onsite and corporate leadership roles, including Leasing Professional, Manager, Multi-site Manager, Director of Sales and Marketing & Conflict Resolution Specialist, and Director of Marketing and Training. His career has focused on building and managing training programs, dispute system design, reputation management, organizational change initiatives, and employee engagement. He earned his B.A. degree in Communication Studies (’98) and his M.A. degree in Conflict Studies and Dispute Resolution (’10) from the University of North Carolina at Greensboro and most recently completed his M. Ed. degree at North Carolina State University for Training and Development (’24), focused on adult learning, organizational change, and evaluation. Brandon is a native North Carolinian, a fan of good food, and he loves warm weather.