Certified Apartment Manager

The onsite manager is a vital link between apartment residents and the community owners and investors.

CAM Key Performance Indicators
  • Occupancy Rates
  • Closing Ratios
  • Resident Satisfaction and Retention
  • Apartment Turnover Management
  • Service Request Fulfillment
  • Energy Efficiencies
  • Preventive Maintenance Management
  • Development of Team Members
  • Employee Retention
  • Contractor and Vendor Management
  • Revenue Management
  • Income and Expense Control and Management of Cash Flow
  • Budgeting and Monitoring Financial Performance to Achieve Owner's Investment Goals
  • Net Operating Income

NAAEI credential programs are scheduled by local and state affiliates.
Programs may be taken as standalone seminars or in full to earn the industry credential.

CAM Requirements


CAM candidates must complete the following requirements to obtain the CAM credential. Candidates must complete the coursework and exam within 6 months of declaring candidacy.

  • Minimum of 12 months of onsite property management experience
  • Successful completion of CAM coursework (which totals 40 hours)
  • Successful completion of the CAM exam

For more information, you can visit CAM Credential Resources or review the CAM Skill Standards.

About the CAM Exam

The CAM exam is 185 questions with a total time of four hours.

Maintaining your CAM Credentials

The CAM credential requires annual renewal based on the anniversary date of completion. Submission of both annual CAM dues of $100 and documentation of eight hours of continuing education credit should be submitted to complete the annual CAM renewal. Find online submission and renewal information.


You do not need to register with PTAA if you are enrolling for Online CAM Course.