NAA Supplier Success Program
Event Details
The NAA Supplier Success course provides a comprehensive introduction to the apartment industry and equips supplier partners with the knowledge, strategies, and ethical standards needed to build strong, trusted partnerships with apartment owners, management companies, and association members. Developed by seasoned industry professionals, this course offers real-world insights to help suppliers navigate the multifamily landscape, align their business goals with those of their clients, and uphold the highest standards of integrity and professionalism.
What you will learn:
- Understand how current economic conditions influence the multifamily housing industry
- Identify and define various types of multifamily housing communities
- Recognize how pricing and lease management affect a property’s financial performance
- Examine key local building, zoning, and regulatory considerations
- Evaluate metrics used to measure a property’s success
- Navigate the structure and function of apartment associations - We will cover opportunities within PTAA and how to be involved and the benefits.
- Communicate confidently using industry-specific terms and acronyms
- Identify key financial and operational decision-makers
- Interpret property and company organizational charts
- Understand the timing, resources, and workflows that drive onsite operations
- Leverage industry resources to create and maximize selling opportunities
- Position products and services to align with an apartment community’s goals
- Understand and apply industry’s Code of Conduct and ethical business practices
- The importance of Advocacy and how laws within residential property management affect the industry and supplier partners
- Build meaningful relationships and partnerships through classroom collaboration
COST: Member Rate $79.00 | Non-Member Rate $129
* This class is non-refundable.
For More Information:
Instructed By:
Ashley Davoli | Business Development Manager | ATI Restoration/Carolina Restoration
An active industry leader, Ashley has served on the Triangle Apartment Association Board of Directors and Co-Chairs the TAA PR and Community Outreach Committee. She also serves as Secretary on the Copper Circle Board of Directors and a member of the TAA PAC Board of Trustees, lending her insight to advance organizational goals and strengthen community connections.
Outside of work, Ashley enjoys exploring cemeteries and uncovering the rich histories they hold—reflecting her deep curiosity and appreciation for the stories that shape our world.
Lavonne Johnson
Lavonne Johnson is a Regional Property Manager with over 20 years of experience in the property management industry. Throughout her career, she has established herself as a leader, serving in various regions across North Carolina, including the Triangle, Triad, and Charlotte areas, as well as Charleston, South Carolina.
A passionate advocate for the development of emerging leaders, Lavonne is dedicated to mentoring and educating professionals within the property management field. Her commitment to fostering growth and capacity among leaders has earned her a strong reputation as an industry midwife, one who assist in bringing about results.