You Bet Your Assets! What You Need to Know About ESAs, HUD, & FHA

Thursday, September 10, 2026

10:00 AM - 11:00 AM (EDT)

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Event Details

You Bet Your Assets! What You Need to Know About ESAs, HUD, & FHA

Service animal or support animal? HUD or DOJ? FHA or ADA? Understanding the differences is crucial for compliance and effective property management.

In this session, Victoria Cowart, CPM, NAAEI Faculty will provide a comprehensive overview of assistance animals and accommodation requests, covering everything from the foundational basics to the key takeaways from the legislation and the Joint Statement of the Department of HUD and the DOJ. Designed for both on-site teams and regional managers, this session addresses one of HUD's most frequently cited complaint topics, equipping attendees with the knowledge to navigate these issues confidently and effectively.

Takeaways:
● Learn the key differences between service animals and support animals.
● Understand the roles of HUD vs. DOJ and how FHA and ADA regulations apply.
● Gain practical guidance on handling accommodation requests compliantly.
● Understand recent rulings and administrative actions shaping fair housing.
● Address one of HUD’s most common complaint areas with confidence.

1 CEC

COST: PEP Attendee - FREE | Member Attendee - $19.00 | Non Member - $29.00

For More Information:

Jenni Hall

Director of Education & Workforce Piedmont Triad Apartment Association

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Instructed By: Victoria Cowart | PetScreening

Victoria Cowart, CPM, NAAEI Faculty, is the Multifamily Director of Education and Enterprise Sales for PetScreening. Previously, she was a direct property management industry member with extensive experience providing management and oversight for a mix of portfolios, including apartment communities, manufactured housing communities, and HOAs.

Victoria obtained her degree in the management of human resources, her industry CPM

designation, and a certification as an NAAEI Faculty member. She helped launch the

Charleston Apartment Association, served as its President, and then became the President of the SC Apartment Association and an RVP for NAA. While serving NAA, she chaired four committees—most recently as the 2021 Legislative Committee Chair.

Victoria was recently honored to be inducted into the SCAA Hall of Fame. She is a wife, mother, and passionate advocate for industry education, pets, and assistance animals.