COVID-19 Resident Relief

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The Piedmont Triad Apartment Association has partnered with the Resident Relief Foundation (RRF) to provide emergency rental assistance for qualified renters who need help paying their rent. RRF is a 501(c)(3) California-based non-profit specializing in providing emergency rental assistance. Earlier this year they launched a $10 million fundraising drive to focus on assisting renters around the country facing financial hardship due to COVID-19.

THE RESIDENT RELIEF FOUNDATION is driven by a single goal: to help responsible residents stay in their apartments during an unexpected financial emergency.
Whether it’s a temporary work/job interruption, a car accident, a medical emergency, or something similar, sometimes a person just needs a little help to get through a short dip in financial stability to keep going on their own.

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Thank you for your support in helping North Carolina residents. Together, we will get through this! Every donation is 100% tax-deductible. RRF’s co-founders cover 100% of the overhead so every cent of your donation goes to help someone or a family at risk of eviction in North Carolina.

Resident Grant Application: If you are a North Carolina resident who needs help paying rent, please contact the Resident Relief Foundation to apply for financial assistance. Rental relief is available for qualifying residents on a first-come, first-served basis.

Grant Application

Frequently Asked Questions

What is the Resident Relief Foundation?

The Resident Relief Foundation (RRF) is a national 501(c)(3) nonprofit organization whose purpose is to help responsible residents stay in their apartments during a financial crisis that is outside of their control.

What is the Mission Statement of the RRF?

To be a bridge that helps responsible residents stay in their homes during an unexpected financial emergency that is outside of their control. The RRF provides qualified residents housing stability during a chaotic time and helps them avoid a forced move or worse, eviction and homelessness.

Does the RRF comply with the Federal Fair Housing Act?

Yes, the RRF uses objective criteria to comply with the Federal Fair Housing Act. The resident must apply for the funds and qualify.

How can I donate to the RRF fund?

If you are interested in donating to the effort, click here.

Are the donations tax-deductible?

Yes, the Resident Relief Foundation is a 501(c)(3) and the donations made are tax-deductible.

How should I get the word out to my residents who need assistance?

Please share this program with your residents by sharing the direct RRF application link. The relief funds will be given on a first-come, first-served basis, so please encourage your residents to reach out as soon as possible.

Are the funds for PTAA member’s residents only?

The grants are not earmarked for PTAA members and their residents but are earmarked for any resident in North Carolina who qualifies. The funds will be used to help renters pay their rent to North Carolina housing providers, which supports the North Carolina rental housing community as a whole. Housing providers are not notified of the application until the rental history verification is requested. Residents apply directly to Resident Relief Foundation via their website.

What is the grant amount for qualifying residents?

The average national grant is $2,100. However, grants vary based on each applicant's needs.

What are the qualifications for residents to receive aid from RRF?

Qualifications are outlined on RRF's website, here. We recommend reviewing the qualifications on their website to make sure you are receiving the most up-to-date information.

What should a housing provider prepare in order to verify rent?

Housing providers will be asked to submit a copy of the resident's ledger showing their payment history. Verbal, written, or email confirmation are not accepted, only ledger documentation. During the application process, the resident must agree to this statement: "I grant my permission to my landlord/property manager to provide the Resident Relief Foundation any information they need to process this grant application including my move-in date, lease violations, and ledger showing all amounts owing on my account." If the resident doesn't agree, their application will not move forward.

Are there any additional steps the resident will be required to complete before they receive aid?

Prior to the grant being approved, qualified applicants are required to complete a short, but comprehensive online course on financial education before the funds are distributed. The RRF realizes that the coronavirus crisis is a special circumstance, but residents are still required to complete the course.

How are grants paid for qualifying residents?

The RRF grants are paid directly to the owner, housing provider, or management company per the lease. The money is never paid directly to the resident.

How many North Carolina residents could this benefit?

The number of residents who benefit from this fund is dependent upon how many donations are raised and the size of the grants approved. In addition to helping residents, this relief fund demonstrates to TAA members and residents that housing providers care and are doing as much as possible to help impacted residents during this time.