emergency financial assistance

Call 211

211 is a universal number (similar to 911 and 311) for community information and referral services. It is intended to connect individuals and families in need and the appropriate community-based organizations and government agencies. Active 211 systems are in all or part of every state.

The US Dept of the Treasury has collected websites associated with their grantees’ Emergency Rental Assistance (ERA) programs to help tenants and landlords find rental assistance programs in their local areas. In most cases, states encourage tenants and landlords to apply to the local ERA program in their area.

Find programs by state

NEW: The Rental Assistance Finder was designed by the Consumer Financial Protection Bureau (CFPB) to help renters and housing providers find their local program and apply for assistance.

State Resources 


The application period for the HOPE program closed at 6pm on Friday, December 17, 2021 with available federal funding committed to applications currently in process. HOPE applications already under review will be processed, with awards to be paid on behalf of eligible applicants.

Landlords and tenants can check their application status at the Self-Service Applicant Portal or by contacting the HOPE call center at  888-9ASK-HOPE (888-927-5467). 


Triad-Wide Resources

Benefits Finder (US) 

NCDHHS or call (336) 641-3447

• List of Second Harvest Food Bank Partner Agencies (food pantries, soup kitchens, etc.)

Operation Homefront (Veterans, Military families)

AuntBertha.com (resource for looking for assitance by zip code)

Helping Hands 

Red Cross 

Rescue Mission 

Social Serve 

NC Serves  (serving veteran families)

Salvation Army (USA)

**PLEASE NOTE: The Piedmont Triad Apartment Association does not assist in applications for rental assistance and does NOT play a role in determining or distributing rental assistance.
Greensboro/ Guilford County

Guilford County has announced that assistance is available to qualified households towards emergency monthly rental/utility assistance for their primary residence. Request for rental assistance can be submitted by either an eligible household or by a landlord on behalf of the eligible household. 

The Emergency Rental and Utilities Assistance Program provides assistance with rent and utilities, to include electricity, water/sewer, trash removal, natural gas, propane, fuel oil, and internet.

For questions call (336) 641-3000.

Get help with your ERUA application:
Office hours: 8:00 AM - 5:00 PM Monday-Friday
Guilford County Department of Social Services

Greensboro: 1203 Maple Street
High Point: 325 East Russell Avenue

United Way of Greater Greensboro or call 2-1-1

United Way of Greater High Point or call 2-1-1

Salvation Army of Greensboro

Salvation Army of High Point

Greensboro Urban Ministry or call (336) 271-5959

winston-salem / forsyth county

Forsyth County residents who have fallen behind on rent or utilities as a result of the pandemic can now apply in-person for financial assistance.

Website: https://forsyth.cc/ERAP/ 

Contact phone number to apply: 1-855-838-6776 (toll free)

The Forsyth County Department of Social Services has set up an Emergency Rental Assistance Program application lab at its office on Highland Avenue. Appointments are available from 8 a.m. to 4 p.m. and can be made online. Walk-ins will be accepted, but those with appointments will have priority.

Applicants should bring an ID, proof of income, lease agreement, any bills or eviction notices, and a statement or proof of financial hardship.

United Way of Forsyth County or call 2-1-1

Salvation Army of Greater Winston-Salem 

Crisis Control Ministry Inc. or call (336) 724-7453

alamance county

Salvation Army

United Way of Alamance County or call 2-1-1

Alamance County Community Services Agency, Inc.