COVID-19 Updates and Resources

Posted By: Stephanie Beeman Blog ,

As an advocate for members of the multifamily industry, the Piedmont Triad Apartment Association is committed to providing resources for our membership and members of the community at large.

As the COVID-19 pandemic continues to affect residents, staff and stakeholders in apartment living, we will continue to provide updates as often as we can.

For public health and safety information, please refer to:


PTAA members, please monitor your email for updates about meetings, classes, or events at PTAA. All events continue online until further notice.

COVID-19 Resource Links

For Multifamily Industry professionals Renter Resources Financial Assistance


If you have questions or concerns, please call the COVID-19 Helpline (toll free) at 1-866-462-3821

To submit questions online, go to and select "chat"


Dial 211 or 888-892-1162 for NC COVID-19 Information, or text COVIDNC to 898211

COVID-19 Dashboard from NCDHHS

COVID-19 County Alert System

Current Statewide MandatesExecutive Order 204: Gov. Roy Cooper's order went into effect on Friday, March 26 at 5:00pm and expires on April 30. The mask mandate and social distancing guidelines will remain in place. Most notable for Association members are outdoor pool limits and guidance for meeting spaces. The mass gathering limit, which covers other kinds of gatherings not otherwise laid out in the order, will be increased to 50 indoors and 100 outdoors.  Learn more here.

Guidance from NCDHHS on the use of face masks

Check My Symptoms (, a public website that allows people to enter their symptoms to determine if they should consider getting tested for COVID-19. If a test is recommended, they will receive a link to a list of nearby testing sites via email or text.

Find My Testing Place (, a public website that allows people to enter their county or ZIP code and access a list of nearby testing site locations online.

Vaccine Dashboard (
NCDHHS launched a new online tool to help North Carolinians know when they will be eligible to get their vaccine. Find My Vaccine Group walks users through a series of questions to determine which vaccine group they are in. People can then sign up to be notified when their group can get vaccinated.

Find a Vaccine Location

How to Protect Yourself From the Spread of COVID-19

10 Things to Do to Manage Your Health at Home

Guide to Coronavirus for Cancer Patients from the Mesothelioma Center

Optum has a toll-free 24-hour Emotional Support Help Line at 866-342-6892 for people who may be experiencing anxiety or stress around COVID-19.

With schools opening in-person and remotely across the state under new health and safety procedures, NCDHHS is expanding the Hope4Healers Helpline (919-226-2002) to serve NC’s teachers, school personnel and their families. Hope4Healers can provide mental health and resilience supports, and is available 24 hours per day, 7 days a week. When teachers, school personnel or family members call the helpline, they will speak to someone who is trained to listen and offer support.

The National Disaster Distress Helpline at 1-800-985-5990 offers crisis counseling and emotional support 24 hours a day for anyone experiencing distress or other mental health concerns during the COVID-19 outbreak.

Are you having difficulty paying rent? Visit our Renters Resources page.


April 6
April 7 marks the opening of vaccine eligibility for Group 5. This means anyone 16 years and older who wants a safe and effective COVID-19 vaccination is eligible to get one. To find a local vaccine provider, visit

March 30
Governor Roy Cooper signed three Executive Orders, including:

  • Executive Order 206 extends North Carolina’s statewide residential eviction moratorium through June 30, 2021 in coordination with the Centers for Disease Control and Prevention (CDC)'s recent extension of the nationwide moratorium through the same date.
  • Executive Order 207 expedites the processing of unemployment insurance claims and is also effective through June 30, 2021.

March 29
Through the North Carolina Department of Health and Human Services’ COVID-19 Support Services Program, more than 35,000 households received relief payments, food, transportation to and from testing sites or additional supports to help them isolate or quarantine during the pandemic. The program — which was set to end when all available funds were spent — is winding down this month, which means no new services can be requested.

February 26

Governor Roy Cooper announced the establishment of a COVID-19 vaccination center in North Carolina, in partnership with the federal government. The FEMA-supported COVID-19 Community Vaccination Center will open at Four Seasons Town Centre in Greensboro on March 10 and will remain open for eight weeks. It will operate seven days a week with the capacity to provide up to 3,000 vaccinations per day, with options for drive-thru service in the parking lot and walk-in service in the space formerly occupied by Dillard’s department store.

More than 100,000 people have downloaded SlowCOVIDNC, the official exposure notification app of the North Carolina Department of Health and Human Services. SlowCOVIDNC alerts users when they may have been exposed to someone who has tested positive for COVID-19. The app relies on users to anonymously submit their positive result to notify others. It is free, completely anonymous and does not collect, store or share personal information or location data. Read more.