COVID-19 Updates and Resources

Posted By: Stephanie Beeman Blog ,

As an advocate for members of the multifamily industry, the Piedmont Triad Apartment Association is committed to providing resources for our membership and members of the community at large.

As the COVID-19 pandemic continues to affect residents, staff and stakeholders in apartment living, we will continue to provide updates as often as we can.

For public health and safety information, please refer to:

COVID-19 Resource Links

For Multifamily Industry professionals Renter Resources Financial Assistance


If you have questions or concerns, please call the COVID-19 Helpline (toll free) at 1-866-462-3821

To submit questions online, go to and select "chat"


Dial 211 or 888-892-1162 for NC COVID-19 Information, or text COVIDNC to 898211

COVID-19 Dashboard from NCDHHS

COVID-19 County Alert System

Current Statewide Mandates

As of 5 p.m., July 30, 2021, there are no restrictions or measures imposed by executive order for the general public.

COVID-19 and variants of the virus, however, remain a threat as North Carolina experiences a rapid increase in cases among those who are unvaccinated. 

The city of Winston-Salem has announced a city-wide indoor mask mandate that applies to all public buildings that went effect Friday, August 20 at 5:30 pm.

The Guilford County Board of Health has issued a county-wide indoor mask rule in effect as of 5:00 PM on Friday, August 13, 2021.

The Board of Health enacts the following restriction on the operation of offices, business establishments, and other public places:

(1) Individuals must wear Face Coverings when indoors in all businesses, establishments, and public places.

(2) All businesses, establishments, and public places must require that all persons wear Face Coverings when indoors on their premises.

Guidance from NCDHHS on the use of face masks

Check My Symptoms (, a public website that allows people to enter their symptoms to determine if they should consider getting tested for COVID-19. If a test is recommended, they will receive a link to a list of nearby testing sites via email or text.

Find My Testing Place (, a public website that allows people to enter their county or ZIP code and access a list of nearby testing site locations online.

NCDHHS is working to ensure receiving a COVID-19 vaccine is easy and convenient for anyone 12 and older. The vaccine is widely available through a variety of providers, often with no wait time and without the need for an appointment. To find a vaccine in your area, use the Find a Vaccine Location tool or call 888-675-4567.

Find a Vaccine Location

How to Protect Yourself From the Spread of COVID-19

10 Things to Do to Manage Your Health at Home

Guide to Coronavirus for Cancer Patients from the Mesothelioma Center

Optum has a toll-free 24-hour Emotional Support Help Line at 866-342-6892 for people who may be experiencing anxiety or stress around COVID-19.

NCDHHS is expanding the Hope4Healers Helpline (919-226-2002) to serve NC’s teachers, school personnel and their families. Hope4Healers can provide mental health and resilience supports, and is available 24 hours per day, 7 days a week. When teachers, school personnel or family members call the helpline, they will speak to someone who is trained to listen and offer support.

The National Disaster Distress Helpline at 1-800-985-5990 offers crisis counseling and emotional support 24 hours a day for anyone experiencing distress or other mental health concerns during the COVID-19 outbreak.

Are you having difficulty paying rent? Visit our Renters Resources page.


September 24
To strengthen and extend protections against severe illness, North Carolinians at high risk for serious illness or exposure who have been fully vaccinated with the Pfizer-BioNTech (COMINARTY) vaccine for six months or more can now receive a COVID-19 booster shot. The Centers for Disease Control and Prevention today announced the Pfizer-BioNTech (COMIRNATY) COVID-19 booster shot is recommendedfor individuals who have been fully vaccinated for six months or more with the Pfizer-BioNTech vaccine. People who are 65 years or older, 18 years or older with underlying medical conditions or work in a high-risk setting like healthcare workers, teachers and childcare providers or food workers are eligible in North Carolina.

September 17
NCDHHS announced four new locations offering monoclonal antibodies (mAbs) for treatment of COVID-19 managed by local organizations in partnership with the Federal Emergency Management Agency, bringing the number of sites in the state offering this therapy to more than 200. FEMA will also help staff one existing site. This partnership will give more North Carolinians access to monoclonal antibody treatment, which can decrease the likelihood of hospitalization related to COVID-19 if taken early.

August 23
The Food and Drug Administration has approved the Pfizer-BioNTech COVID-19 vaccine, which Pfizer is calling Comirnaty, for the prevention of COVID-19 disease in individuals 16 years of age and older. The Pfizer vaccine will continue to be available under emergency use authorization for teens 12 to 15 and for the administration of a third dose in certain immunocompromised individuals. FDA approval for these populations will require additional time as the vaccine was not authorized for such use until more recently.

August 16
North Carolinians who are moderately to severely immunocompromised and received the Moderna or Pfizer vaccines can now begin receiving an additional dose to better protect themselves from COVID-19.

The U.S. Food and Drug Administration has amended the Emergency Use Authorizations for both vaccines to allow for the use of an additional dose in some immunocompromised individuals, which was then recommended by the CDC's Advisory Committee on Immunization Practices (ACIP). A full list of conditions can be found on the CDC's website

July 23
NCDHHS urges all unvaccinated North Carolinians age 12 and older to get a COVID-19 vaccine as North Carolina experiences a rapid increase in COVID-19 spread among those who are unvaccinated. The NC Department of Health and Human Services' State Health Director has amended the Standing Order authorizing health care providers to administer COVID-19 vaccines through an Emergency Use Authorization to include the use of the Pfizer vaccine for adolescents ages 12 through 15. To find providers with the Pfizer vaccine, go to and filter for Pfizer.


More than 100,000 people have downloaded SlowCOVIDNC, the official exposure notification app of the North Carolina Department of Health and Human Services. SlowCOVIDNC alerts users when they may have been exposed to someone who has tested positive for COVID-19. The app relies on users to anonymously submit their positive result to notify others. It is free, completely anonymous and does not collect, store or share personal information or location data. Read more.