Guilford County Launches Rental/Utilities Assistance Program

Posted By: Jon Lowder Blog,

*Update* In response to a question about how landlords can get information about applying on behalf of their residents I thought I'd share this paragraph from the county's application site:

“Request for rental assistance can be submitted by either an eligible household or by a landlord on behalf of the eligible household. Landlords interested in applying for assistance should not complete this application. Landlords should call 336-641-3000 for assistance. Please note that any Landlord receiving payment for rent must submit a W-9 which can be done at

Following is the original announcement from the County:

On February 8, 2021 Guilford County launched its Guilford CARES Emergency Rental and Utilities Assistance Program. Below are details from their announcement,but it's important to highlight one important point - residents of Greensboro are not eligible for this program because the City of Greensboro, which has an existing rental assistance program and received a separate ERAP award from the US Treasury, will be rolling out its own ERAP-funded program in the near future. Here are the details:

Guilford County was awarded a little over $7.25 million dollars in US Treasury funds along with a nearly $9 million award to City of Greensboro, in a separate allocation.  The Guilford County Board of Commissioners approved allocating an additional $747,000 to the County Emergency Rental and Utilities assistance program bringing the total up to $8 million.

Guilford County will launch its new program with an online application process starting Monday, February 8, 2021 at 9:00am.  The County’s allotment will support residents throughout the County, the City of High Point and smaller cities that fall within the County limits.  While residents of the City of Greensboro are not eligible to receive funds through the County’s program, they may be eligible for services within the City’s allotment, expected to launch in March.

Under the County’s ERAP an “eligible household” is defined as a renter household that has a household income at or below 80 percent[1] of the area median and in which at least one or more individuals living in the household:

  • qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; and
  • can demonstrate a risk of experiencing homelessness or housing instability;
  • Additional eligibility criteria can be found on the County’s website.

In anticipation of Monday’s launch, those interested in applying will need to gather some documents prior to submitting their applications.  Information needed to be uploaded at time of application will include:

1. Proof of residency (Driver’s License or any other official document evidencing residency)

2. Copy of rent statement or Lease Agreement and/or utility bills showing past due amount.

3. Household income verifications with proof of financial hardship for previous two months (paystubs, letter of termination/furlough, unemployment benefits, etc.).

Here is the link to the Guilford CARES Rental/Utilities Assistance Program online application page.