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How Local Apartment Communities Are Adapting to COVID-19

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How Local Apartment Communities Are Adapting to COVID-19

Staying safe in our new reality can be difficult, and frankly, confusing. The flood of information makes it challenging to figure out what is and isn’t accurate and how we can best protect ourselves. That’s why we’ve dug deep to find out how local apartments in Winston Salem and property managers are keeping their communities safe and what methods are most effective. Let’s find out more.

Develop and Stick to a Plan

Believe it or not, there’s nothing written in our real estate handbooks or leases about global pandemics. We’re in new territory, so developing a plan is critical. We need to think about actionable methods that provide decisive, well-communicated goals. Here are a few examples:

  1. Create a Strict Process for Disinfecting Shared Spaces

Execution and thoroughness are essential. A new process that says “clean the bathroom every 2 hours” isn’t as effective as one that states “wipe down bathroom counters, faucets, door handles, railings, and other high-touch areas with 70% alcohol solutions at 2, 4, and 6 p.m., etc.” A specific process makes everything more efficient.

To carry out this goal, you’ll need to identify which areas in your apartment community are high-traffic and high-touch areas. These include entryways, elevators, gyms, and more.

  1. Implement and Encourage Online Rent Payments

If you don’t have a method that allows your tenants to pay rent virtually, then you’re behind the times. The less we need to hand off potentially contaminated mail or venture through shared spaces, the more effectively we can prevent the spread of the virus. Plus, online payments are just more convenient.

One local resident was quoted saying “I try to streamline all of my bills to be automated online payments anyways, so when my apartment complex decided to switch to online billing, I thought it was a major win!”

  1. Limit Access to Shared Spaces

Shared areas like gyms are a breeding ground for germs, and aside from frequent sanitation, there’s not much to prevent it. Limiting the open hours of shared spaces and facilities, reducing occupancy limits, and making hand sanitizer readily available can help. Put up signs encouraging the frequent use of sanitizer and general hygiene. It may be necessary to close some shared spaces like the pool and gym entirely.

You may need to limit access to maintenance crews as well. Until the spread of COVID-19 is decreased, you can place a hold on any non-essential maintenance. This prevents your employees from frequently interacting with tenants and spending a significant amount of time in their home. Emergency maintenance should be performed when the tenant isn’t home or while using social distancing.

  1. Educate Yourself and Your Employees

Following the current CDC guidelines ensures that you and your community stay as safe as possible. This includes wearing a mask, frequent hand washing and sanitation, and social distancing. Making sure that all employees are following these procedures reduces the risk for everyone involved. Encouraging all members of your apartment community to do the same will go a long way toward keeping everyone healthy.

This article was brought to you by Link Apartments® Brookstown, a luxury apartment community in downtown Winston-Salem, NC.